Our software is designed to work with most web browsers for PCs, Macs and iOS and Android devices. We recommend you always use the current version of browsers to make sure our web pages display quickly, and that you have the latest security updates.
On this page, you will find a list of our currently supported browsers and some helpful tips to improve your browsing experience.
The below list of supported browsers is a general rule of thumb in regards to our level of browser support for each area within our system. Generally for these browsers, we are actively testing and verifying that our software displays properly on them prior to upgrades and new releases.
Throughout this document, the asterisk character (*) indicates testing is performed in the current version of the browser.
Panel Administration
Limited Support:
- iOS 11, Android 6, 7: Only critical issues will be fixed.
- Edge (Chromium), Android 8, iOS 12: New features released starting April 30, 2019 will be supported.
Desktop
Supported browsers for Panel users on desktop devices:
- Windows 7, Windows 10
- Edge* / Chromium* (limited support)
- Firefox*
- Chrome*
- Mac OS*
- Safari*
- Firefox*
- Chrome*
Survey / Community Administration
Limited Support:
- iOS 11, Android 6, 7: Only critical issues will be fixed.
- Edge (Chromium), Android 8, iOS 12: New features released starting April 30, 2019 will be supported.
Desktop
Supported browsers for Community users on desktop devices:
Windows 7, Windows 10:
- Edge* / Chromium* (limited support)
- Firefox*
- Chrome*
Mac OS*
- Safari*
- Firefox*
- Chrome*
Mobile Devices
Supported browsers for Community users on mobile devices:
- iOS 11*, 12* (limited support)
- Safari*
- Android 6*, 7*, 8* (limited support)
- Chrome*
Email Clients
The following email clients are supported for system-created emails:
- Apple Mail (desktop and mobile)
- Gmail (desktop, web-based, and mobile)
- Outlook 2013, 2016 (desktop)
Clearing Browser Cache & Cookies
Your browser's cache stores certain information about webpages you visit to speed up load time for repeat visits. However, in some cases, the Panel Management installations will be updated or old code will be stored in your browser and changes to your survey or install may not be immediately visible. Below are support links for clearing the cache and cookies for all supported major browsers.
Please note that these are third party sites and are NOT maintained by Panel Management.
Chrome (support.chrome.com)
Firefox 19+ (support.mozilla.org)
Cache: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Cookies: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Safari 5+ (support.apple.com)
Cache: https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac
Cookies: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Internet Explorer 8+ (support.microsoft.com)
User Agents
A user agent is software (a software agent) that is acting on behalf of a user. For example, an email reader is a mail user agent, and in the Session Initiation Protocol (SIP), the term user agent refers to both end points of a communications session. SIP: Session Initiation Protocol, IETF, The Internet Society (2002)
In many cases, a user agent acts as a client in a network protocol used in communications within a client–server distributed computing system. In particular, the Hypertext Transfer Protocol (HTTP) identifies the client software originating the request, using a "User-Agent" header, even when the client is not operated by a user. The SIP protocol (based on HTTP) followed this usage.
This information and more can be found using the following links:
https://en.wikipedia.org/wiki/User_agent