Frequently Asked Questions
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How do I provide my client with test links?
On the Project Overview page, you can find an image of a globe next to a hyperlink that says “Project test links”. Clicking that opens a window with generate...
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Can I make my own custom landing pages?
You can customize the content of your landing pages for your entire Panel within the Community Manager’s Landing Pages menu item. You can also do this per ca...
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How do I link my Forsta Surveys registration survey to Panel Management?
To create a Registration Survey, you must first generate a special link within Panel Management. Once you create your link in Panel Management, you can click...
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How do the Community Manager email templates work within my panel?
Each community has its own set of email templates that can be enabled for different types of communication to your panelists. If you have multiple communitie...
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How do I link a Forsta Surveys survey to a Panel project and link my survey datapoints to their Panel counterpart?
Once your Forsta Surveys survey has its Sample Sources set for the Panel, you can pull in existing datapoints from your Panel. If you wish to have the questi...
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How do I upload images and make use of them in emails and with my community?
The easiest method of inserting images into your community is to use the HTML text editor’s Insert Image button located in the toolbar when editing your comm...
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Can I upload a list of emails for sending invites to?
You can use the Sample Manager to create a list of Panelists based on a query or importing from a file or list of panelists’ emails or identifiers.See Sample...
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Is there a way to automatically send out invitations based on certain criteria?
Yes, you can do this with Automated Campaigns within your projects. These campaigns allow you to specify prior project participation requirements as well as ...
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Is it possible to attach files to my invitations?
There’s no way to attach files as you normally would in an email correspondence; however, you can upload your files to any one of the File Managers in Panel ...
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How many times can I send to a panelist within my projects?
You can only invite a panelist once per project (regardless of campaign) but you can send as many reminders as you’d like.
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What Browsers and Devices Are Supported
Our software is designed to work with most web browsers for PCs, Macs and iOS and Android devices. We recommend you always use the current version of browser...